Press Release
Coastal Technologies Group
CMP® Platform Improves Call Detail Record Searches;
New Granular Search Capabilities Enable Service
Providers to Sort Through Billions of Call Detail
Records
BOCA RATON, FL – Sept.
12, 2006--Coastal Technologies Group Inc. (CTGi),
a leader in call detail processing, back-office
accounting process and OSS support for the telecommunications
industry, today announced enhanced Call Detail Record
(CDR) search capabilities on its industry-leading
ASP Call Management Program (CMP). The new search
enhancements can be based on any number of search
criteria, by LATA, 10-digit phone number, switch
id, or trunk, in order to perform exhaustive trend
analysis, auditing, market intelligence and overall
usage analytics.
"Tier 1 carriers generate billions
of call detail records every day. They are under
increasing pressure to process these CDRs quickly
for further analysis, from resolving interconnect
billing disputes, to better understanding network
call routing patterns, to complying with law enforcement
to investigate call pattern analysis," said
Jay Bowker, vice president of marketing and worldwide
sales for Coastal Technologies Group. "Until
now, carriers did not have this level of granularity,
the ability to narrow down the search criteria to
a certain sub-set of call records. This capability
streamlines the amount of data being returned in
a search result, and allows a carrier to quickly
and easily retrieve critical information in a matter
of seconds and minutes, as opposed to hours or days."
"The concept of event-based processing
of individual CDRs has gotten more traction in recent
months, as it allows carriers to quickly process
huge volumes of call detail records to help them
retrieve vital, more detailed information regarding
billing, interconnect agreements, QoS, call routing
patterns, and more," said David Yedwab, Partner,
Market Strategy and Analytics Partners, LLC. "This
type of granular search capability will give providers
enhanced visibility into their call traffic patterns
and will ultimately help them make better business
decisions."
As part of this announcement, Coastal
Technologies Group is also announcing it has upgraded
its CMP Dashboard, an easy-to-use monitoring tool
which provides a near real-time window into regular
processing status, usage volume and quality control
metrics of call detail records. The enhanced search
capabilities will be displayed within the CMP Dashboard
and can now show search results in different formats
and levels of detail for various audiences within
a carrier, such as analysts, management or executives.
The new search capabilities and the
enhanced dashboard interface, both offered as a
service module on the CMP platform, are available
today.
For a demonstration of the CMP®
platform, OSS Connect® or WorkFlow Pro™
product suites, Coastal Technologies Group will
be exhibiting its entire product family in the company's
booth - number 171 on the trade show floor at Fall
VON 2006 in Boston, Massachusetts from September
12-14, 2006.
About Coastal
Technologies
Coastal Technologies Group, Inc. (CTGi) provides
Operations Support solutions for the telecommunications
industry. One of the world's largest ASPs, processing
more than 12 billion transactions per month, the
company's suite of solutions closes the loop on
the entire telecommunications lifecycle, from order
entry to network monitoring to bill auditing. CTGi's
suite of products provide a single source for managing
the fixed and variable costs of operating a network,
enabling service providers to both provision and
track usage with each trading partner. For more
information about Coastal Technologies Group, please
visit: www.ctgi.biz.
Note to Editors: Coastal Technologies
Group, CMP, OSS Connect and WorkFlow Pro are trademarks
of the Coastal Technologies Group. All other trademarks
are the property of their respective owners.